Safeguarding your team and workforce data

1. Overview

This Privacy Policy explains how HR360 collects, uses, and protects information when you use our website, platform, or related services. By accessing HR360, you agree to the practices described here.

2. Information We Collect

• Account details such as company name, contact person, email address, and phone number.
• Workforce data uploaded by you including employee identifiers, attendance logs, shift plans, and payroll exports.
• Device telemetry and usage analytics that help us improve reliability and performance.
• Support interactions including emails, chat transcripts, and call notes to resolve issues quickly.

3. How We Use Information

• Deliver platform functionality across attendance, leave, payroll, and access control modules.
• Configure integrations such as Hikvision, biometric devices, and payroll exports as requested.
• Improve user experience through diagnostics, feature adoption analysis, and product research.
• Send important notices about service updates, security advisories, or billing reminders.

4. Data Sharing

We do not sell your data. We share information only with trusted processors that help us run HR360 -- such as hosting providers, analytics platforms, and hardware integration partners. All partners are vetted for compliance and bound by confidentiality obligations.

5. Data Security & Retention

• Infrastructure is hosted in secure data centers with encryption in transit and at rest.
• Access to production systems is limited to authorised personnel with least privilege controls.
• Operational logs are monitored to detect unusual activity and proactively mitigate risk.
• Customer data is retained for the lifetime of the contract and deleted on request or contract termination, subject to legal obligations.

6. Your Rights

• Request access to the information we store about your organisation and employees.
• Ask for corrections or updates to inaccurate records held within HR360.
• Request deletion or export of your data, subject to contractual and statutory requirements.
• Manage marketing preferences or unsubscribe from non-essential communications.

7. International Transfers

When data is processed outside your local jurisdiction, we implement safeguards such as standard contractual clauses and regional data residency where feasible to keep your information protected.

8. Updates to This Policy

We may update this Privacy Policy to reflect legal, technical, or business changes. We will notify administrators of material updates through email or in-product messages, and the revised policy will be effective once posted here.

9. Contact